Guaranteed customer success - seamless onboarding and plug & play integration
The starting point for your success: Get started in just 3 hours with our systematic onboarding process offering you close and ongoing support
Onbarding & customer success approach
With our productized customer success approach we are leading customers to maximum maturity & value
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Close ongoing support for technical & business issues:
- Leveraging the experience of Bain, McKinsey and SAP
- Intensive support in the style of a "project management office" during the introduction phase with weekly jour fixes and close tracking of activities as well as quick problem solving
- Contact person for the individual areas for questions & answers, also of a content-related nature, regarding key figures
Systematic onboarding process
Possible with 3 hours of customer investment
1. Analyzing your initual situation
We take a close look at your business model and your system landscape
2. Defining your target image
We prioritize your KPIs and define your target dashboards (strategic, operational, financial)
3. Implementation
Data input & integration with go-live-checklist, identification of data sources and data wizard for a fast go-live
Integrations
We use "plug & play" integrations to operational systems
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Integrations
Automated data quality checks for integrations
- Instructions for the correct setup of operating systems
- Review of operational systems for correct configuration
- System-based data quality management
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